Ask Mufti Usage Policy

Mile Institute Learning Management System (LMS)

Effective Date: 01/06/2026

Last Updated: 18/06/2026

1. Purpose

The Ask Mufti service provided by Mile Institute is designed to offer Islamic guidance and educational responses to users seeking clarification on matters related to Islam, worship, ethics, family matters, personal conduct, and other religious topics.

This policy establishes the rules, responsibilities, limitations, and acceptable use requirements governing the Ask Mufti service.

By submitting a question, accessing responses, or using the Ask Mufti platform, you agree to comply with this policy.

2. Nature of the Service

Ask Mufti is:

• An educational and religious guidance service.
• Intended to facilitate access to qualified Islamic scholars and Muftis.
• Designed to provide Islamic opinions based on the information submitted by the user.

Ask Mufti is NOT:

• A substitute for professional legal advice.
• A substitute for medical advice.
• A substitute for financial advice.
• A substitute for psychological counseling.
• An emergency assistance service.

Users remain responsible for decisions and actions taken based on any response received.

3. Qualified Scholars

Responses published through Ask Mufti are prepared by qualified Islamic scholars, Muftis, teachers, or authorized representatives designated by Mile Institute.

Users acknowledge that:

• Islamic opinions may vary among scholars.
• Different schools of thought may reach different conclusions.
• A response represents the opinion of the responding scholar based on the information provided.

Mile Institute does not guarantee universal acceptance of any particular ruling or opinion.

4. User Eligibility

Users must:

• Provide accurate information.
• Submit questions in good faith.
• Use respectful language.
• Comply with all Institute policies.

Users under the age of 18 should seek parental or guardian guidance before submitting sensitive questions.

5. Question Submission Requirements

Questions should:

• Be genuine and sincere.
• Be clear and concise.
• Contain relevant facts.
• Avoid unnecessary personal information.
• Be written respectfully.

Users should provide sufficient context to enable scholars to understand the issue.

Questions lacking necessary details may:

• Receive a limited response.
• Be returned for clarification.
• Be declined.

6. Prohibited Questions and Content

The following are prohibited:

Illegal Content

• Criminal activity
• Fraud schemes
• Money laundering
• Illegal transactions

Harmful Content

• Self-harm instructions
• Suicide-related requests
• Violence promotion
• Threats

Offensive Content

• Hate speech
• Harassment
• Defamation
• Abusive language

Inappropriate Content

• Pornographic material
• Obscene content
• Explicit sexual descriptions beyond what is reasonably necessary for the question

Spam

• Repeated submissions
• Promotional content
• Advertising
• Commercial solicitations

Mile Institute reserves the right to reject or remove such submissions.

7. Privacy and Confidentiality

Users should avoid including:

• Full names of third parties
• Government identification numbers
• Bank account information
• Passwords
• Confidential business information
• Sensitive personal data not necessary for the question

Although Mile Institute takes reasonable steps to protect user information, absolute confidentiality cannot be guaranteed through internet-based systems.

8. Publication of Questions and Answers

Mile Institute may publish submitted questions and answers for educational purposes.

Published content may be:

• Edited for clarity.
• Corrected for grammar.
• Categorized by topic.
• Indexed for search purposes.
• Archived permanently.

Where appropriate, personal identifying information may be removed or anonymized before publication.

Users grant Mile Institute a perpetual, worldwide, royalty-free license to publish submitted questions and related responses.

9. Anonymous Publication

To protect privacy, Mile Institute may:

• Remove names.
• Remove identifying details.
• Modify factual details that do not affect the religious ruling.
• Publish questions anonymously.

The Institute reserves sole discretion regarding publication format.

10. Response Time

Response times may vary depending on:

• Question complexity.
• Scholar availability.
• Volume of submissions.
• Research requirements.

Mile Institute does not guarantee that every question will receive a response within a specific timeframe.

11. No Obligation to Answer

Mile Institute reserves the right to:

• Decline questions.
• Remove submissions.
• Close discussions.
• Refuse publication.

Questions may be rejected if they:

• Violate policies.
• Lack sufficient information.
• Are repetitive.
• Fall outside the expertise of available scholars.
• Create legal or security concerns.

12. Educational Use of Responses

Ask Mufti responses are intended for:

• Religious education.
• Personal understanding.
• General guidance.

Responses should not be interpreted as:

• Legally binding judgments.
• Court-recognized legal opinions.
• Professional legal advice.
• Medical advice.
• Financial advice.

Users should consult appropriate professionals where necessary.

13. Respect for Scholarly Differences

Users acknowledge that:

• Legitimate differences of opinion may exist.
• Scholars may disagree on certain matters.
• Jurisprudential diversity exists within Islamic scholarship.

Users agree to engage respectfully and avoid attacking scholars or other users due to differences of opinion.

14. Intellectual Property Rights

All Ask Mufti content, including:

• Questions
• Answers
• Articles
• Fatwas
• Research notes
• Publications

are protected by copyright and intellectual property laws.

Users may not:

• Republish content commercially.
• Remove copyright notices.
• Reproduce content in bulk.
• Sell Institute content.

Users may share links to publicly available content with proper attribution.

15. User Conduct

Users must not:

• Abuse scholars.
• Harass staff.
• Submit false information.
• Manipulate responses.
• Impersonate others.
• Attempt to influence rulings through deceptive submissions.

Violation may result in suspension or permanent restriction from the service.

16. Moderation and Enforcement

Mile Institute reserves the right to:

• Review submissions.
• Edit content.
• Remove inappropriate material.
• Suspend user access.
• Block abusive users.

Moderation decisions are made to protect the integrity of the service and community.

17. Limitation of Liability

To the fullest extent permitted by law, Mile Institute, its scholars, Muftis, employees, and affiliates shall not be liable for:

• Decisions made by users.
• Misinterpretation of responses.
• Reliance on religious opinions.
• Consequences arising from use of the service.

Users accept full responsibility for how they apply information received.

18. Policy Violations

Violations may result in:

• Warning notices.
• Content removal.
• Temporary suspension.
• Permanent access restrictions.
• Account termination.
• Legal action where appropriate.

19. Policy Updates

Mile Institute may revise this policy at any time.

Changes become effective immediately upon publication on the website or LMS.

Continued use of the service constitutes acceptance of the updated policy.

20. Contact Information

Mile Institute

Website: https://mileinstitute.in

Support Email: support@mileinstitute.in

Ask Mufti Support: askmufti@mileinstitute.in

Compliance Email: compliance@mileinstitute.in