Mile Institute (mileinstitute.in)

Effective Date: 01/06/2026
Last Updated: 17/06/2026

Cookie Policy

This Cookie Policy explains how Mile Institute (“Institute”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit or use our website, Learning Management System (LMS), mobile applications, online courses, educational services, and related digital platforms available through:

Website: mileinstitute.in

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile device, tablet, or browser when you visit a website.

Cookies help websites:

• Function properly
• Remember user preferences
• Improve security
• Analyze website performance
• Enhance learning experiences
• Personalize content
• Provide essential LMS functionality

Cookies do not typically contain information that directly identifies an individual; however, information stored in cookies may be linked to personal data that we hold about you.

2. GDPR Compliance Statement

Mile Institute is committed to complying with:

• The EU General Data Protection Regulation (GDPR)
• UK GDPR
• India’s Digital Personal Data Protection Act (DPDP Act)
• Applicable privacy and electronic communications laws

Except for strictly necessary cookies, we will obtain your consent before placing cookies on your device.

Users have the right to:

• Accept cookies
• Reject non-essential cookies
• Customize cookie preferences
• Withdraw consent at any time
• Access information regarding cookie usage

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for website functionality and cannot be disabled.

They are used for:

• User authentication
• Login sessions
• Security protection
• Fraud prevention
• Shopping cart functionality
• Course enrollment processing
• Payment processing
• Form submissions
• Website navigation

Examples:

• Login session cookies
• Security tokens
• CSRF protection cookies
• Authentication cookies

Legal Basis: Legitimate Interest / Contractual Necessity

Consent Required: No

B. Functional Cookies

These cookies improve your user experience.

They may remember:

• Language preferences
• Theme settings
• Accessibility settings
• Course preferences
• Saved learning progress
• User dashboard preferences

Legal Basis: Consent

Consent Required: Yes

C. Analytics and Performance Cookies

These cookies help us understand how visitors use our website and LMS.

They collect information such as:

• Pages visited
• Course engagement
• User journeys
• Session duration
• Learning analytics
• Device information
• Error tracking

Tools may include:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• LMS analytics tools
• Performance monitoring systems

Data is typically aggregated and anonymized where possible.

Legal Basis: Consent

Consent Required: Yes

D. Learning Analytics Cookies

As an educational institution using a Learning Management System, we may use cookies to:

• Track lesson completion
• Save quiz progress
• Resume video playback
• Remember enrolled courses
• Monitor course engagement
• Generate educational reports
• Improve learning outcomes

These cookies help provide educational services and improve the student learning experience.

Legal Basis: Consent and Educational Service Delivery

Consent Required: Yes (unless strictly necessary for LMS operation)

E. Marketing and Advertising Cookies

These cookies may be used to:

• Measure marketing effectiveness
• Track campaign performance
• Deliver personalized advertisements
• Build audience insights
• Retarget visitors

Examples may include:

• Google Ads
• Meta Pixel (Facebook Pixel)
• LinkedIn Insight Tag
• YouTube Tracking Cookies

These cookies may track activity across websites.

Legal Basis: Consent

Consent Required: Yes

F. Third-Party Cookies

Some content on our website may be provided by third parties.

Examples include:

• YouTube videos
• Vimeo videos
• Google Maps
• Payment gateways
• Social media widgets
• Webinar platforms
• Live chat services

These providers may place cookies on your device.

We do not control third-party cookies and recommend reviewing their privacy and cookie policies.

4. Cookies Used in the Learning Management System (LMS)

Our LMS may use cookies to:

• Keep users logged in
• Store learning progress
• Remember course enrollments
• Track quiz attempts
• Save assignment drafts
• Manage certificates
• Monitor session security
• Prevent unauthorized access

Without these cookies, many LMS features may not function properly.

5. Cookie Consent Management

When you first visit our website, you will be presented with a cookie consent banner.

You may:

• Accept all cookies
• Reject all non-essential cookies
• Customize cookie preferences
• Change consent settings later

No non-essential cookies will be activated until consent is provided.

6. How to Manage Cookies

You can manage cookies through:

Cookie Preference Center

Available through our website footer or privacy settings.

Browser Settings

Most browsers allow you to:

• View cookies
• Delete cookies
• Block cookies
• Restrict third-party cookies

Examples:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari
• Opera

Please note that disabling essential cookies may impact website functionality.

7. Withdrawal of Consent

You may withdraw your cookie consent at any time.

After withdrawal:

• Non-essential cookies will no longer be used.
• Existing cookies may be deleted where technically feasible.
• Certain personalized features may stop functioning.

Withdrawal of consent does not affect the lawfulness of processing performed before consent was withdrawn.

8. Data Collected Through Cookies

Information collected through cookies may include:

• IP address
• Browser type
• Device type
• Operating system
• Referral source
• Pages viewed
• Time spent on pages
• Click interactions
• Course activity
• Learning progress
• Geographic region (approximate)

Where required by law, such information is treated as personal data.

9. International Data Transfers

Some analytics, hosting, educational, and cloud service providers may process data outside your country of residence.

Where such transfers occur, appropriate safeguards are implemented, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Contractual privacy obligations
• Security controls

10. Data Retention

Cookie retention periods vary depending on purpose.

Session Cookies

Deleted automatically when the browser is closed.

Persistent Cookies

May remain on your device for:

• Days
• Months
• Up to 24 months

depending on their purpose and configuration.

11. Do Not Track (DNT)

Some browsers offer a “Do Not Track” feature.

Because there is no universal standard for DNT signals, our website may not respond to all DNT requests automatically.

Users may instead manage cookie preferences through our consent platform.

12. Children’s Privacy

Where educational services are provided to minors:

• Additional safeguards may be implemented.
• Parents or guardians may manage consent where required by law.
• We do not knowingly use marketing cookies to profile children.

13. Security Measures

We implement technical and organizational measures to protect cookie-related information, including:

• Encryption
• Access controls
• Secure hosting
• Security monitoring
• Vulnerability management
• Audit logging

14. User Rights Under GDPR

Subject to applicable laws, users may have the right to:

• Access personal data
• Rectify inaccurate data
• Erase personal data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge complaints with supervisory authorities

Requests may be submitted using the contact information below.

15. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Legal changes
• Technology updates
• LMS enhancements
• New integrations
• Business requirements

The revised policy will be posted on our website with an updated effective date.

16. Contact Information

For questions regarding cookies, privacy, or data protection:

Mile Institute
Website: mileinstitute.in
Email: privacy@mileinstitute.in
Support Email: support@mileinstitute.in