Privacy Policy

[M.I.L.E. Institute] Learning Management System (LMS)

Effective Date: [01/06/2026]
Last Updated: [17/06/2026]

Privacy Policy

Welcome to Mustaqbil Institute of Language and Education (“Institute”, “we”, “our”, “us”). We are committed to protecting the privacy and personal information of our students, teachers, staff, parents, visitors, and community members who access our Learning Management System (“LMS”), website, mobile applications, online courses, educational services, and related platforms.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect your personal information when you use our services.

By accessing or using our LMS, website, mobile applications, online courses, educational resources, webinars, assessments, discussion forums, certificates, and related services, you agree to the practices described in this Privacy Policy.

1. About Our Institute

Mustaqbil Institute of Language and Education is an Islamic educational institution dedicated to providing authentic Islamic education, online learning programs, certification courses, scholarly guidance, educational resources, and community engagement services.

Our services may include:

• Online Islamic courses 
• Live classes and webinars 
• Recorded lectures 
• Student assessments and examinations 
• Certificates and diplomas 
• Ask Mufti services 
• Discussion forums 
• Digital libraries 
• Educational resources 
• Community learning programs 
• Mobile learning applications 

2. Information We Collect

2.1 Information You Provide

We may collect:

Personal Information

• Full name 
• Username 
• Email address 
• Phone number 
• Date of birth 
• Gender 
• Country and city 
• Postal address 
• Educational background 
• Language preferences (optional)
• Profile photograph (optional) 

Account Information

• Login credentials 
• Password (encrypted) 
• User preferences 
• Account settings 

Enrollment Information

• Course registrations 
• Learning preferences 
• Program selections 
• Student ID numbers 
• Academic history 

Payment Information

When you purchase courses or subscriptions:

• Billing name 
• Billing address 
• Transaction references 
• Payment status 

Note: Credit card and banking details are processed directly by secure payment gateways and are not stored on our servers.

Communication Information

• Emails sent to us 
• Support tickets 
• Feedback submissions 
• Survey responses 
• Forum posts 
• Chat messages 
• Questions submitted through Ask Mufti services 

2.2 Learning and Academic Data

We collect information related to your educational activities:

• Course enrollments 
• Lesson completion status 
• Learning progress 
• Quiz results 
• Examination scores 
• Assignment submissions 
• Certificates earned 
• Attendance records 
• Learning analytics 
• Discussion participation 
• Course interaction history 

2.3 Automatically Collected Information

When you use our LMS, we may automatically collect:

Device Information

• Device type 
• Operating system 
• Browser type 
• Screen resolution 
• Language settings 

Technical Information

• IP address 
• Login timestamps 
• Session information 
• Error logs 
• Access records 

Usage Information

• Pages visited 
• Features used 
• Time spent on courses 
• Navigation behavior 
• Click activity 
• Search activity 

2.4 Cookies and Tracking Technologies

We may use:

• Essential cookies 
• Authentication cookies 
• Session cookies 
• Security cookies 
• Preference cookies 
• Analytics cookies 

Cookies help us:

• Maintain secure logins 
• Remember user preferences 
• Improve LMS performance 
• Understand user behavior 
• Enhance learning experiences 

Users may manage cookie settings through their browser.

3. How We Use Your Information

We use collected information for legitimate educational and operational purposes, including:

Educational Services

• Creating student accounts 
• Managing course enrollments 
• Delivering educational content 
• Tracking learning progress 
• Conducting assessments 
• Issuing certificates 
• Providing academic support 

Communication

• Sending course notifications 
• Class reminders 
• Assignment alerts 
• System updates 
• Important announcements 
• Student support communications 

Administration

• Managing user accounts 
• Verifying identities 
• Preventing fraud 
• Monitoring platform usage 
• Maintaining security 

Improvements

• Enhancing educational services 
• Improving course content 
• Optimizing LMS functionality 
• Developing new features 

Legal Compliance

• Meeting regulatory obligations 
• Responding to lawful requests 
• Enforcing our policies 
• Protecting rights and safety 

4. Islamic Educational Content and Religious Queries

Our platform may allow users to submit:

• Religious questions 
• Islamic consultations 
• Fatwa requests 
• Ask Mufti submissions 
• Community discussions 

Users should understand:

• Submitted questions may be reviewed by authorized scholars. 
• Questions may be anonymized and published for educational purposes. 
• Personal identifying information will be removed where reasonably possible. 
• Sensitive personal information should not be disclosed unless necessary for scholarly guidance. 

5. Legal Basis for Processing

Where applicable, we process information based on:

• User consent 
• Contractual necessity 
• Educational service delivery 
• Legitimate institutional interests 
• Legal obligations 
• Protection of vital interests 

6. Information Sharing and Disclosure

We do not sell personal information.

We may share information with:

Authorized Personnel

• Teachers 
• Scholars 
• Administrators 
• Support staff 

Only where necessary to provide educational services.

Service Providers

Trusted third parties assisting with:

• Hosting services 
• Cloud storage 
• Email delivery 
• Payment processing 
• Security monitoring 
• Analytics 

These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information when required:

• By law 
• Court orders 
• Government requests 
• Law enforcement investigations 
• Protection of legal rights 

7. Student and Minor Privacy

If courses are available to children or minors:

• Parent or guardian consent may be required. 
• Parents may review educational records where legally permitted. 
• Additional safeguards may be applied to student accounts. 
• We do not knowingly collect unnecessary information from minors. 

8. Data Retention

We retain information only as long as necessary for:

• Educational records 
• Certification verification 
• Legal compliance 
• Academic history 
• Operational purposes 

Retention periods may vary depending on:

• Student status 
• Course requirements 
• Legal obligations 
• Institutional policies 

Upon expiration of retention requirements, data may be deleted, anonymized, or archived.

9. Data Security

We implement appropriate security measures including:

Technical Safeguards

• SSL/TLS encryption 
• Secure authentication 
• Password hashing 
• Firewalls 
• Malware protection 
• Security monitoring 

Administrative Safeguards

• Staff confidentiality agreements 
• Access controls 
• Security training 
• Role-based permissions 

Operational Safeguards

• Regular backups 
• Disaster recovery procedures 
• Incident response plans 
• Vulnerability monitoring 

Despite our efforts, no system can guarantee absolute security.

10. User Rights

Subject to applicable laws, users may have rights to:

Access

Request a copy of personal information.

Correction

Update inaccurate information.

Deletion

Request deletion of personal information.

Restriction

Limit certain processing activities.

Portability

Receive personal data in a structured format.

Objection

Object to specific processing activities.

Consent Withdrawal

Withdraw previously granted consent.

Requests may be submitted through our contact channels.

11. Certificates and Academic Records

The Institute may retain:

• Academic records 
• Examination results 
• Certificates issued 
• Completion history 

These records may be maintained for verification, accreditation, and educational purposes even after account closure where legally permitted.

12. Discussion Forums and Community Areas

Information posted publicly within:

• Forums 
• Discussion boards 
• Student communities 
• Comments 
• Group discussions 

may be visible to other users.

Users are responsible for information voluntarily disclosed in public areas.

13. Third-Party Services

Our LMS may integrate with third-party services including:

• Video conferencing platforms 
• Payment gateways 
• Email providers 
• Learning tools 
• Cloud services 
• AI Tools

These services maintain their own privacy policies and practices.

Users should review the privacy policies of third-party providers before using their services.

14. International Data Transfers

Information may be processed or stored in countries other than your own through trusted service providers.

Where required, we implement safeguards to protect transferred information.

15. Analytics and Performance Monitoring

We may use analytics tools to understand:

• Learning effectiveness 
• Course completion rates 
• User engagement 
• Platform performance 

Analytics data may be aggregated or anonymized whenever possible.

16. Marketing Communications

With your consent, we may send:

• Course announcements 
• Educational newsletters 
• Event notifications 
• New program updates 

Users may unsubscribe at any time through provided opt-out mechanisms.

17. Data Breach Notification

In the event of a significant data breach, we will:

• Investigate the incident promptly 
• Take corrective measures 
• Notify affected users where required 
• Comply with applicable legal obligations 

18. Account Termination

Users may request account closure.

Upon closure:

• Access to courses may cease. 
• Educational records may be retained where required. 
• Certain information may remain archived for legal or academic purposes. 

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through:

• Email notifications 
• LMS announcements 
• Website notices 

The updated version will become effective upon publication.

20. Contact Information

For privacy-related inquiries, contact:

[Mustaqbil Institute of Language and Education]
Email: [admin@mileinstitute.in]
Support Email: [admin@mileinstitute.in]
Website: [https://www.mileinstitute.in]

Mobile: +91 7972755808
Address: [E-601, Unity Park Society, Kondhwa Khurd, Pune-411048]

GDPR, UK GDPR, and Indian DPDP Act Compliance Notice

Where applicable, [Institute Name] aims to comply with:

• EU General Data Protection Regulation (GDPR) 
• UK GDPR 
• India’s Digital Personal Data Protection Act (DPDP Act) 
• Other applicable privacy and educational regulations 

Users may exercise their rights under applicable laws by contacting our Privacy Officer.

Consent

By creating an account, enrolling in a course, submitting educational content, participating in discussions, attending online classes, using Ask Mufti services, or otherwise accessing our LMS, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

End of Privacy Policy.